INFORMATION WE COLLECT
We may collect the following information when you interact with us:
  • Personal Information: Your name, phone number, email address, or other details you provide.
  • Communication Data: Messages, call records, or related information when you contact us via phone or SMS.
  • Usage Data: Information about how you use our services (e.g., time of contact, preferences).

HOW WE USE YOUR INFORMATION
We may use the information we collect to:
Provide and manage our services.
Send you updates, reminders, or important notices.
Respond to your inquiries and customer service requests.
Comply with legal obligations.

SMS/TEXT MESSAGING
By providing your phone number, you agree that we may contact you via SMS text message for service-related communications, including
updates, confirmations, reminders, or promotional information.
  • Opt-In Consent: You will only receive text messages if you have provided your phone number and agreed to receive such messages.
  • Opt-Out: You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. After you opt out, we will confirm your request by SMS and stop sending messages (except as required by law).
  • Message & Data Rates: Standard message and data rates may apply from your carrier. Message frequency may vary.

DATA SHARING
We do not sell your personal information. We may share data only:
  • With service providers that help us deliver our services (e.g., Grasshopper for SMS).
  • When required by law or to protect rights and safety.

DATA SECURITY
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system can be guaranteed
100% secure.

YOUR PRIVACY RIGHTS
Depending on your location, you may have rights to:
  • Request access to the data we hold about you.
  • Request corrections or deletion of your information.
  • Withdraw your consent to communications.

To exercise your rights, please contact us at:
Email: heythere@spotonwestfifth.com
Phone: 513-321-4467

UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time. Updates will be posted with a new effective date.


Privacy Policy


The Spot on West 5th
Effective Date: 9-1-2025



CONTACT US
If you have any questions, please contact us at:
The Spot on West 5th
337 West 5 Street Cincinnati, Ohio
heythere@spotonwestfifth.com | 513-321-4467

The Spot on West 5 (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you use our services, including SMS/text messaging.
Our message types include appointment reminders, planning details, and event operational conversations.

Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from The Spot on West 5th, from 513-321-4467 regarding account notification, customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 513-321-4467 or heythere@spotonwestfifth.com. Mobile opt-in information is never shared with third parties.